Returns & Exchanges
FREQUENTLY ASKED QUESTIONS
Yes, customers have 3 days to return goods to us upon receipt for any reason.
please keep our items are in original condition and package, with all components and accessories included.
Because our profit margin is low, we can't afford the return shipping cost, I hope you understand.
Always remember to contact us at first. Usually we will solve thee problem within 48 hours.
In this case, please show us the photo of the package delivered at first. We will ship the missing parts once we confirm it is true. But if you would like to return it, we will pay for the shipping fee.
The same as above.
In this case, please provide us the photo of details. For items within the warranty period, once our technician confirms that the problem is caused by material defects, please send items back (by economic international shipping). We will pay for the shipping cost and send a replacement or refund to the buyer according to your choice.
this is stated in item descriptions and varies according to items.
we will also provide technical supports if buyers contact us. but we may not accept return or refund.
tell us, we will take seriously to solve.